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Privacy policy

Data Controller

Heisip.com

Contact information for matters concerning the register

Kaho Kwok +358 44 978 5038 I info@heisip.com

Data Subjects

Those who have submitted their information via the website form | customers and potential customers

Basis and purpose of processing personal data and the register 

Basis: Consent

Purpose: Maintainenance of Customer relationship

Personal data stored in the register

Customer name, email address and phone number

Rights of the data subject

The data subject has the following rights, requests for the exercise of which should be made to info@heisip.com

 

Right of inspection

The data subject can check the personal data we have stored.

 

Right to rectification

The data subject can request to correct incorrect or incomplete information about him/her.

 

Right to object

The data subject can object to the processing of personal data if he/she feels that the personal data has been processed unlawfully.

 

Prohibition of direct marketing

The data subject has the right to prohibit the use of data for direct marketing / not used.

 

Right to erasure

The data subject has the right to request the deletion of data if the processing of the data is not necessary. We will process the deletion request, after which we will delete the data or provide a justified reason why the data cannot be deleted.

 

It should be noted that the controller may have a statutory or other right not to delete the requested data. The controller is obliged to retain accounting material for the period specified in the Accounting Act (Chapter 2, Section 10) (10 years). Therefore, accounting material cannot be deleted before the deadline has expired.

 

Withdrawal of consent

If the processing of personal data concerning the data subject is based solely on consent, and not, for example, on customer status or membership, the data subject may withdraw consent. The data subject may appeal the decision to the Data Protection Ombudsman. The data subject has the right to demand that we restrict the processing of the disputed data until the matter is resolved.

 

Right to appeal

The data subject has the right to file a complaint with the Data Protection Ombudsman if he or she feels that we are violating the applicable data protection legislation when processing personal data.

 

Contact information for the Data Protection Ombudsman: www.tietosuoja.fi/fi/index/yhteystiedot.html

Regular data sources

Customer data is obtained regularly

a) from the customer themselves when a customer relationship is established.

b) from the customer themselves via the contact online form.

Regular data transfer

Data is not transferred to third parties for marketing purposes. We regularly use the following service providers: Wix, Isolta Oy and iZettle.

Duration of processing

Personal data is processed for the duration of the customer relationship.

Processors of personal data

Personal data is processed by Heisip.com

Transfer of data outside EU

Data is regularly transferred outside the EU or the European Economic Area. When data is transferred outside the EU and the EEA, we ensure an adequate level of protection of personal data by agreeing on matters related to the confidentiality and processing of personal data as required by law. We have also ensured this for our partners.

Automated decision-making and profiling

We do not use information for automated decision-making or profiling.

Cookies​​

We use cookies on our website to improve your experience and to analyze website traffic.

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